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Administrator

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872 Messages

Wednesday, February 7th, 2018 1:17 AM

AT&T's Response to the Earthquake in Taiwan

Our thoughts are with everyone impacted by earquake in Taiwan and our customers who have friends and family there.

 

To help keep customers connected to those affected by the earthquake, AT&T will automatically issue credits and waive charges for calls placed and texts sent by our customers from the U.S. to Taiwan from February 6, 2018 to February 8, 2018. This includes calls and texts from AT&T Postpaid Wireless and AT&T PREPAID customers and calls from AT&T landline customers.

 

For more information, please refer to http://about.att.com/newsroom/credit_customer_calls_taiwan.html

 

Additional information and tips for disaster preparedness can also be found at Inclement Weather – Be Prepared and www.att.com/vitalconnections.

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Administrator

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872 Messages

6 years ago

For more information, please visit AT&T to Credit Wireline and Wireless Customers for All Calls and Text Messages from the U.S. to Taiwan.


Our thoughts are with the people of Taiwan and our customers who have friends and family there.

Employee

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1 Message

6 years ago

Is it any city from Taiwan? Is it unlimited call and text?

Community Support

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2.7K Messages

6 years ago


@pccc6688 wrote:

Is it any city from Taiwan? Is it unlimited call and text?


Hi @pccc6688,

 

This does include unlimited calling/text for Prepaid and Postpaid customers to any city in Taiwan, from February 6, 2018 to February 8, 2018.

 

Hope this helps,

AT&T Community Team

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