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DV8ed
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35 Messages

Mon, Mar 13, 2017 2:17 AM

AT&T Messages Backup & Sync - Do Messages 91 Days & Older Also Get Deleted From My Phone???

And if I have messages 90+ days old at the time I initially sync to AT&T Messages Backup & Sync, will they be immediately deleted???

ATTHelp

Community Support

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200.7K Messages

6 y مضت

Hello @DV8ed!

 

Thank you for posting on the Community Forums! This is a great question and I will be more than happy to address it for you!

 

AT&T Messages is a great service, which allows you to Back up and Sync your text and picture messages in the AT&T Cloud.

 

Our Marketing team has initiated a campaign to remove inactive cloud inboxes with the purpose of freeing up capacity. If you have not accessed or used this service within the last 90 days, you will receive a SMS notification 45 days and two days prior to inbox removal.

 

The good news is your messages stored in your phone will not be affected. If you received a text message indicating your stored data will be removed and you wish to keep the service active, please click on this link to follow the instructions.

 

I hope this information helps! If you have any additional questions, don’t hesitate to let us know. Thank you and have a wonderful day!

 

Anabel, AT&T Community Specialist

ACE - Sage

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100.4K Messages

6 y مضت

I must admit the answer was vague enough to not really answer the question.

I use the service also, because I change phones often.  

If you want to save what is currently on your phone, open messages, select settings, and back up and sync.  Do a backup now.  

You might want to do some house keeping before the backup. 

 https://www.att.com/shop/apps/backup-sync.html

 

 

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