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AFrustCust's profile



2 Messages

Wednesday, January 25th, 2017 9:04 PM

AT&T GoPhone MMS not working while in Mexico

I'm an AT&T GoPhone customer on the North American Plan.  Talk, text, web/data all seem to be functioning as it should, but I can't receive or send MMS messages.  Do I need to change a setting?  Is there something on AT&T side that needs to be "switched?"

ACE - Expert


64.7K Messages

7 years ago

You need a working cellular data connection to send/receive MMS messages so If cellular data is working, MMS messages should work also. You haven't turned cellular data off, have you? There aren't any settings to change since you're not on ATT's network. Unfortunately, the problem could be the Mexican carrier. What exactly happens? Do messages fail to send or do they successfully send but never get received?



1 Message

5 years ago

I'm having the same issue, MMS messages fail to send.   But standard messages and  data are working fine.  


How can I resolve this?

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