Contributor
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2 Messages
AT&T Free Msg Text Message
I've received the following test message from the following text number 93639452: "AT&T Free Msg: We have an important message for the AT&T account holder. Are you financially responsible for this AT&T account? If yes, reply 1 and press send to receive message."
Anyone know if this is valid?
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
6 years ago
No, that is a phishing scam. ATT does not send messages like that plus they already know which number is financially responsible for any account.
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tacurry1
Contributor
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2 Messages
6 years ago
Other than blocking that number, is there something I should do to my phone to protect it?
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marigo
Contributor
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2 Messages
6 years ago
Just received the following txt message from number 93639452: AT@T Free Msg: We were unable to process your recent payment. Please contact us at 800-947-5096 or 611 to update your information so your payment may be processed.
Phishing scam?
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
@marigo Did you have a recent payment and did it process? That seems pretty easy to verify and since the text is asking you to call, it sounds legit. I don’t know about that 800 number and I would not call that but 611 will get you customer support.
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marigo
Contributor
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2 Messages
6 years ago
Thank you for help! I called 611 (didn't know it was the customer support number), and there appeared to be a technical problem. I got suspicious though in the beginning because the txt message number was not the same as I get AT&T updates from.
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deag9619
Tutor
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4 Messages
6 years ago
You could get the FREE feature call "AT&T Call Protect" it blocks scam and phishing, collect calls as well -
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NNEENN
Contributor
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1 Message
5 years ago
Hello, I received message on Viber from your number. You text me for some money and told to contact you. What's that?
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WONDERINGS
New Member
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1 Message
3 years ago
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ATTHelp
Community Support
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231.3K Messages
3 years ago
We'll be happy to assist you @WONDERINGS
This is in all likelihood a spam message. If you have any doubts about a message, don't open any links in it and forward it to to 7726 (SPAM). Reporting offenders in this way helps us identify and block them.
You can also go to Device Support, log in, choose your device, and search 'block' to find specific guidance for your device on how to block spam messages.
If you have any further questions or concerns, please let us and we'll be happy to help.
Thank you for reaching out to our community.
Darais, AT&T Community Specialist
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TylerDeezy
New Member
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1 Message
2 years ago
I think I message I got could be legit because they didn’t ask for payment or anything all they told me was “ATT Free Msg: Your data usage this month has reached 37.5GB. If you exceed 50GB before your next cycle on 06/27/2022, you can still use unlimited data however your speeds may be reduced at times and in areas with network congestion. Wi-Fi helps avoid reduced speeds. Visit att.com/datainfo for more info.” so I was wondering if this is legit.
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