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Fri, Mar 8, 2019 4:05 PM

AT&T Call Protect Plus Subscription Question

Hello,

 

I just enabled AT&T Call Protect Plus on my phone via iTunes.  I'm part of a family and have family sharing enabled.  We are also all on the same phone plan.  I was able to activate the service on the app on my phone no problem, but when other members in the family download and install it, they just have the basic (free) subscription and it prompts them to pay 3.99/month.  I thought that I could share the iTunes purchase with up to 6 people.  Am I correct in assuming that I only have to pay for the service one time a month to protect all lines on our plan?  If so, how do the other members in my family group activate the plus features after they have downloaded the app?

 

Thank you for your help!

 

Ernesto

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ATTCares

Administrator

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107.7K Messages

10 months ago

Greetings @erniepn!

 

Please be advised that though it's possible to share the AT&T Call Protect basic app free of charge with members of Family Sharing, AT&T Call Protect Plus features requires purchasing the app separately on each device.

 

We hope this info helps.


Lar, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.