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dani72092's profile

Contributor

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3 Messages

Friday, May 22nd, 2015 3:41 PM

Anonymous - Message Not Found, Transient Download Failure, etc

Hello,

 

I recently ported my number from Sprint to AT&T and purchased a new HTC One. I'm currently extremely disappointed and frustrated with the MMS services. About half of my MMS messages never download, I hit the download button over and over but they never come through, occasionally they error out with 'Transient Download Failure'. Additionally, about 5 times a day I lose text messages to the 'Anonymous' thread, Message not found error. I've lost picture messages from my fiance, who is on the same network and the same room to this thread.

 

I am an avid group messager with my family and I'm missing out on half of the conversation... I expected that switching from Sprint to AT&T would be an improvment in the MMS and coverage experience, but that's currently not seeming to be the case.

 

Does anyone know how to fix this? I'm trying to plan a wedding and it's extremely frustrating when I lose half of my conversation.

Contributor

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1 Message

8 years ago

Are any of you that are having this issue previous iPhone users? I switched from iPhone to the Galaxy S6 plus and got the "message not found" incessantly. It got so bad that I switched back to iPhone because of it. 

 

Later on, a friend of mine who works for ATT told me I was getting that error message because I had never logged out of my old iCloud acct when I got rid of my iPhone. That was why the message was happening. I have no idea if it was true or not, because I had already switched back to iPhone. 

 

Just a suggestion for those of you still having this issue. 

Tutor

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4 Messages

8 years ago

I have never had an iPhone or a smart phone before so that is not the case. The phone I have now is a smart ph and I get the ALL THE TIME when using group messaging.
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