Need your talk or text logs?
Revburr's profile

Contributor

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1 Message

Thursday, January 10th, 2019 2:20 PM

Android can't send or receive text messages

We recently moved and chose AT&T as our new internet provider.  Now my phone does not send or receive text messages.  My phone texts just fine from other locations. What's up AT&T?

Accepted Solution

Official Solution

Community Support

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229.8K Messages

5 years ago

Hello @Revburr,

 

Thanks for reaching out! Allow us to lend a helping hand. We'd like to know more about this situation to proceed. Are you only unable to send texts, or are you facing issues with your cellular connectivity overall? If you are facing further issues with your data, is it restricted to your area as you mentioned?

 

You can also try some basic troubleshooting, using our Device Support page. Select the brand and make of your device to begin. On the next page, you can select Tutorials & videos. Below Device Topics, select Email & Messaging. Select the best option, and follow the prompts. Let us know if this helps!

 

Collin, AT&T Community Specialist

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