Need your talk or text logs?
dcbentley's profile
dcbentley
#1 Star!
25,000 views
50,000 views

Contributor

 • 

12 Messages

Tuesday, October 26th, 2021 5:05 PM

Closed

410 short code scam and spam texts

AT&T needs to block ALL messages from short code starting with 410! Why hasn’t this already been done at the carrier level?? I’ve have reported these to 772-6 and blocked so many different iterations of this 410 number.

Why has the carrier continued to allow their users to be assaulted with this scams?!?

This conversation has been merged. Please refer the main conversation:

Block the 1-410-100 messages

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

62K Messages

1 year ago

Texts from those 410 numbers are texts sent from emails through the email to text gateway. Many people rely on that service. Not a chance they’ll all be blocked. 

Constructive

Employee

 • 

30.4K Messages

1 year ago

why would they block them all? my pharmacy sends me short codes starting with 410 when my prescriptions are ready for pickup. 

dcbentley

Contributor

 • 

12 Messages

1 year ago

Currently AT&T is doing a very poor job at filtering out SMiShing from whomever is licensing the 410 short code service. 

Every day I receive multiple scam SMiShing text from a 410 number. 

1 (410) 100-001

1 (410) 100-002

1 (410) 100-003

1 (410) 100-004…

etc. etc. etc… these have now moved into the 410-200-xxx numbers…

All the scammers do is just keep cycling through these numbers…and I add yet another number to my block list… which is reactionary and not preventative. 

This isn’t the first forum post regarding scam text messages from these 410 numbers. There are post from 2017 regarding this issue and AT&T apparently can’t be bothered with deploying a filter to block out scammers and create a solid exception/safe sender list.

AT&T doesn’t seem to be doing anything to stop the offending numbers that are engaging in SMiShing…and it’s insanely rage inducing. 

JefferMC

ACE - Expert

 • 

30.9K Messages

1 year ago

Just because YOU receive phishing texts from a particular number does not necessarily mean that all texts from such a number are phishing.

dcbentley

Contributor

 • 

12 Messages

1 year ago

Actually the more I dig at this the more depressing it becomes. I found a post from 2013 regarding this issue with AT&T on Apple‘s community forums and more from 2015 from AT&T’s forums…

New Member

 • 

225 Messages

1 year ago

Wish I had problems that small.

dcbentley

Contributor

 • 

12 Messages

1 year ago

@JefferMC a cursory Google search will show how much of a problem 410 based scam SMiShing is. When there’s this many bad actors for this length of time… something should have been done to rectify the issue by the carrier.

AT&T is not doing enough to prevent users from being harassed and scammed by these SMS messages.

JefferMC

ACE - Expert

 • 

30.9K Messages

1 year ago

Are you sure that legitimate texts have never been sent from a number of the form 1-410-xxx-xxx?  Positive?

I'm sure people get on message boards all the time to complain about all the legitimate texts they get.

dcbentley

Contributor

 • 

12 Messages

1 year ago

@JefferMC your contributions to this thread so far have been unhelpful and appears to be in bad faith. No solutions have been offered and your comments defects from acknowledging how pervasive an issue this to users. :-(

ATTHelp

Community Support

 • 

207.2K Messages

1 year ago

Nobody likes handling unwanted calls and text messages, @dcbentley! There are steps you can take to manage spam messages.

 

Let's look into that for you. Some external entities use malicious activities, including a variety of technologies, to send unsolicited messages to AT&T customers without consent.

 

We invite you to complete this form to report those unwanted messages. Also, there are additional ways to block unwanted wireless calls and texts. Under Third-party apps and services you will learn about a comprehensive list (provided by the CTIA) of apps and services that are available based on your device type.

 

AT&T is vigilant about protecting our customers from unsolicited text message spam. The best way that customers can guard against unsolicited messages is to be careful about where they distribute their wireless phone number.

 

Example: If you sign up online to receive message alerts, be sure to understand that company's privacy policy concerning treatment of your wireless phone number, exactly what sort of messages you will receive, and how you can unsubscribe.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.