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Wed, Apr 8, 2020 1:58 AM

2 factor authentication codes blocked

I just switched from Verizon and am trying to set up my phone with certain apps like Facebook, Messenger and Instagram all of which have 2 factor authenitication sent up. They're supposed to be sending my phone number a code but I'm not receiving it and am being locked out of my accounts. Help!


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Community Support


144.6K Messages

9 months ago

Hi @kswedits


Thank you for reaching out to us today. We encourage you to contact our voice or chat teams for expedited service. Just call 611 or scroll down to the bottom of this link and choose chat live: Please let us know if you have any other questions we can assist with!  


Darais, AT&T Community Specialist 

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