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musebox's profile

Tutor

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4 Messages

Tuesday, February 10th, 2015 3:18 PM

1GB for $15 eligible for rollover data?

I exceeded my 3GB monthly data this month & was given an additional 1GB for $15. I have four days left in this billing period. Will whatever is left of the extra 1GB also be eligible for rollover? Or will I lose it as it is not part of my 3GB allotted data plan?

ACE - Expert

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23.9K Messages

9 years ago

you will lose it.  From what I have read only PLAN DATA rollsover not overage data.

Tutor

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4 Messages

9 years ago

I thought that might be the case, which isn't really fair. I guess I better hurry up and try to use it up. Normally, I don't go over 3GB but this was a crazy month.

Community Support

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15.2K Messages

9 years ago

Hi @musebox

 

I’d be happy to help with details of our Rollover Data! @GLIMMERMAN76 is spot on once again. Only data included in your base Mobile Share Value plan is eligible to rollover to the next month. Any overage packages will not rollover to the next month if not used. For more information on Rollover Data, see here!

 

Thanks!

Charise

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