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R

New Member

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7 Messages

Tue, May 24, 2022 7:08 PM

Unable to use my AT&T Global Prepaid Card

I was checking the status of my AT&T Global Prepaid Card by dialing the number on card (800-966-8369) and entering my 10-digit PIN. Unfortunately, I get a recording that says the PIN is incorrect. I called the AT&T Customer Service number (877-288-3404), but I keep getting a busy signal. Is there another number I can call or other contact method to get in touch with AT&T Customer Service so find out what's going on/resolve my issue?

Constructive

Employee

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28.7K Messages

3分前

800 288 2020

New Member

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7 Messages

3分前

Thanks for the number, but apparently that number (800-288-2020) is for AT&T/DirecTV Customer Service. Anyway, after checking with her supervisor, the representative forwarded my call to AT&T Wireless Customer Service (?). Unfortunately, I'm not sure if my question was heard or received because the representative didn't reply or simply dropped off the call!     

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