Coronavirus (COVID-19): What we’re doing & what you need to know
As our company responds to COVID-19, the health and safety of our employees and customers remains our top priority. The work we do is critical to millions of people and companies around the world, and we’re committed to being there when our customers and colleagues need us most.
For the very latest on our response to COVID-19, Click Here.
Our customers & ACE Users may have already asked and answered many of your questions. You might want to review the following conversations for guidance during these challenging times:
What is AT&T doing to help me stay connected throughout the Coronavirus (COVID-19) pandemic? offers info on how we're helping customers who notify us of economic hardship due to COVID-19
Are you a DIRECTV or U-verse TV customer? Learn how to waive late payment fees
Free content available for our video customers helps you find the premium previews and additional content we're offering, at no cost.
If you have an AT&T Mobility Plan with the Hotspot tethering option, learn how we're automatically increasing mobile hotspot data and more.
Learn the latest on the extended time frame to return your DIRECTV, U-verse TV, or AT&T Internet equipment during this pandemic.
If you still have questions, click the blue Ask A Question button to reach out to one of our 1.4 million Forum users for an answer.
Finally, you can learn more about the 24/7 online support we offer to keep you connected and entertained at: https://www.att.com/help/covid-19/
The AT&T Community Team