
New Member
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2 Messages
AT&T COR DF *Fraud*
I was issued a fraud detection on a transaction of $1079.96 from something called "AT&T COR DF". I've never had an AT&T account. Has anyone else experienced this? Or any other stories of fraud going around with "AT&T" account charging the funds.
Accepted Solution
Official Solution
ATTTimCS
Employee
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399 Messages
1 year ago
Hello Community,
We'll be happy to help you if you think you have been the target of fraud.
If your identity was used to establish AT&T service without your knowledge or consent, you'll first need to reach out to our Global Fraud Management team. For wireless accounts, call 877.844.5584. For digital phone, internet, or U-verse TV accounts, call 888.471.4576.
Additional steps you can take to Report Fraud include:
Please let us know if you have any additional questions or concerns. Thank you for reaching out to our AT&T Community.
Darais, AT&T Community Specialist
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skeeterintexas
ACE - Expert
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26.8K Messages
2 years ago
When you say "issued a fraud detection" are you saying your bank alerted you to a potential fraudulent transaction?
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Djpro1337
New Member
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2 Messages
2 years ago
Yes. It was my business bank account debit card. I received a text message from Chase bank that said "Fraud Alert" and asking if I authorized the transaction. I said no and the transaction was declined, card cancelled, and a new card is being issued.
But is this something that happens from time to time? Should I report something to AT&T? Is there other actions I should take? I'm assuming this is some form of identity theft or could this not be AT&T at all?
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skeeterintexas
ACE - Expert
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26.8K Messages
2 years ago
Fraud is rampant to everyone everywhere....From utilities to credit cards. Someone gained access to your CC information. I had a friend who had her identity stolen and battled fraudulent transactions for over a year.
Contact the bank and see what their advice is. It will probably involve cancelling that credit card and opening a new one.
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bzb222
New Member
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1 Message
2 years ago
Same thing happened to me today. Got a CC spending alert(I choose to get an alert each time card is used), have never had a AT&T account. Purchase from "AT&T COR DF" That's how I ended up here.
Called the CC cust service right away and they cancelled card. I watch my cards like a hawk, good thing I do.
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dcorrales12
New Member
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1 Message
2 years ago
I recently ordered a phone off AT&T and put my card info in and it was taken by “ AT&T cor df “ and now my order says it’s on hold because the payment got declined. But on my transactions it says it went through. Any solution?
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milopippy
New Member
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1 Message
2 years ago
Yes. We have AT&T wireless and internet. Noticed two charges for identical amounts (under $100) on credit card. Transactions state "AT&T COR DF" and are dated on the same day we bought a new phone on AT&T website. Think fraudsters are realizing that smaller amounts do not trigger fraud alerts. But you would think the banks algorithms would detect multiple charges in the same amount as suspicious.
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Tlew
New Member
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2 Messages
2 years ago
I was recently alerted to a fraudulent charge on my debit card for $1200. My card was immediately canceled, however 3 other fraudulent purchases had already gone through, roughly $3000 total, all to AT&T in some form... the series of numbers after the AT&T were different in each purchase
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Constructive
Former Employee
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32.9K Messages
2 years ago
Those are transaction number. Someone got access to your credit card and are purchasing likely phones from AT&T.
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Tlew
New Member
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2 Messages
2 years ago
I guess the ways they got access to my card are endless, but is there a way to track who it is based on any of the numbers? One of the charges was a 'bill payment'
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