Transfer of plan to new owner
I recently sold my home and the new owner wants to assume my Digital Life plan. I am unable to have Digital Life at my new home. So this seemed a perfect solution for both of us. AT&T now tells me that I cannot transfer the ownership of the system to the new owner and that I must remain responsible for the system although they will add the new owner as a joint owner. I was told at the AT&T store that I only needed to call 855-288-2727 and the transfer could be completed quickly and easily. Unfortunately, Nigel in Mumbai did not agree and now we are at a stalemate on what is to happen.
Has anyone else had a simlar experience?