Tax now being added
I have been with digital life for years and my LAST TWO BILLS started charging me tax?????? No notice, nothing. I called and got a lecture on "city and state taxes" which I did not need. A credit was applied for one month but I pointed out that I did not want to have to make this call every month. The program I signed up for was all-inclusive pricing and it should not change. Of course, after waiting for 15 minutes to get a person (seriously, AT&T - you go off shore because it is cheaper, at least you can staff properly!) only to be told that all the supervisors left and I should call back on Monday. Which, I will take another 1/2 - 1 hour out of my day for a simple issue and solution.