KGNickl's profile

Voyager

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5 Messages

Sat, Feb 20, 2021 10:14 PM

How do I delete an old payment method?

I see options in the drop down to add but nothing to delete. I added a new account but need to delete the old account to not accidentally pay from it. But I do not see any options.

Community Support

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6.9K Messages

1 y ago

@KGNickl  Hello. If you would contact us at 1-855-288-2727 option 4, one of the specialists can assist you with this.

Voyager

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5 Messages

1 y ago

@ATTDigitalLifeCS  I called in 2x with no luck. First person tried by contacting another team and after a being on the call about 30 mins I had to end the call. The 2nd person said it’s not possible after asking a supervisor. 

Community Support

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6.9K Messages

1 y ago

@KGNickl Hello. I am having one of our specialists reach out to you via phone as I was able to locate your account based off of the email address you used for the forum. They will be contacting you via phone to assist in resolving.

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