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Fri, Feb 5, 2016 4:23 PM


I had my product installed 3 months ago and the tech said there was a proble with the connection and said someone would be out in a few days to fix it...  3 months pass and someone calls to say the service I have been paying for hasen't been working the whole time.  I tell him they never fixed it and I want to cxl.. he said ok.  You can have 2 months free or pay 500 dollars to cancell.  Why should I pay to cancell a service that doesn't work that I have already been paying for??? HORRIBLE





ACE - Sage


79.3K Messages

5 years ago

@ATTDigitalLifeCS can help you



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Community Support


6K Messages

5 years ago

Hello @robislewis


We are listening and want to help you! I am sorry to hear of the issues you've experienced. We appreciate you trusting us to help keep your home secure. Our Customer Support Leadership would like to expedite the resolution of this matter. Please share a little more information by clicking here to send Digital Life a private message. In your message please include:

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