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New Member

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3 Messages

Tue, Jul 20, 2021 11:44 PM

Digital Life Glass Break Sensor

I just replaced the batteries in my glass break sensor and I'm still getting the message that the batteries need replaced and a message that the glass break sensor is off-line.  How do I get both messages to clear?

Community Support

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6.9K Messages

1 y ago

@Security21 

Good morning,

Please confirm the batteries are inserted correct because the Glass Break battery orientation is a little different. If the batteries are inserted correctly, the system will update itself over the next few hours so you should not have to do anything at this point.

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