Digital life corporate complaint
Add me to the list of extremely unhappy customers. I have been trying to resolve a billing issue for the last week. I have been on the phone four different times for a total of over nine, yes NINE hours. I have been put on hold, transferred from supervisor to supervisor then back to the start of the automated response. I have been told each time that I am in the wrong department, then referred or transferred back to the last place I have been give wrong numbers and cut off entirely. No one there is able to provide a solution, no one seems to know who does what, or what department does what.
Is there is no way to find one customer service professional that will follow you through to a resolution.
The first time I have ever used ATT and the very last time I assure you I intend to cancel every account.