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JBinMO's profile

Contributor

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2 Messages

Thu, Oct 10, 2019 1:21 PM

ATT bill pay is insulting and uninformed

Oct 10 is the  first day I can see my bill details online.  Autopay is to happen on Oct 14 yet ATT says "There’s a past due balance of $86.26 due.  Make a payment."

What???  Past Due???

 

ATT bill pay is insulting and uninformed, why so rude?

Constructive

Employee

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28.6K Messages

3年前

its a computer

Contributor

 • 

2 Messages

3年前

And yet another stupid and insulting reply from an ATT Employee.  Blame it on a computer, there is an ATT "less than smart person" programing that computer.  The computer didn't do it on it's own.  More rudeness.

Constructive

Employee

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28.6K Messages

3年前

@JBinMO  your funny,  the computer is just showing facts heres your bill heres whats owed no sugar coating at all, if you needs answers call them im not sure what you expect the computer to say? it just shows data pure and simple and by the way this isnt at&t were all customers here and at&t wont read your post im here as a customer same as anyone and represent at&t in no way in the forums.i am bound by my employer though not to lash out at anyone as you did with me.

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