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Mon, Nov 30, 2020 5:14 AM
Volume and mute button, DO NOT WORK. I have reset the remote several times and I have reset the box as well. I have also replaced the batteries. Still does not work.
2 months ago
HI, @diorxbunnie, we're happy to help.
Since resetting and replacing the batteries didn't work, we suggest ordering a replacement remote for your AT&T service. You can order one directly from our website.
If you have any other questions or concerns, let us know!
Aminah, AT&T Community Specialist
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