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Thu, Jul 30, 2020 10:08 PM

Can’t log on

I can’t log onto my account. Says my email and name doesn’t exist.  I’ve turned my receiver in over 2 months ago and still getting charged with it.  Just cancel me now. I’m fed up with all of this. 


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Community Support


144.9K Messages

6 months ago

Good morning @dsauer23,


Thank you for reaching out. We'll be happy to take a further look into this.


Please share which TV service you're unable to login to.




KristinA, AT&T Community Specialist

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ACE - Expert


9.4K Messages

6 months ago

Have you tried logging in on the website?  (Sign-in is under the Account drop down at the top of the page.)  

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