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1 Message

Thu, Aug 15, 2019 1:49 PM

The worst customer service

A technician came to our house on Aug 9 to upgrade internet service. In the process, he disconnected our landline. We have been without service for over a week. I cannot seem to speak with ANYONE who is able to resolve this problem.


Brand User

Community Support


128.1K Messages

a year ago

Hi there, @u2bb8qnm3t8.


We hate to hear that your landline was accidentally cut during your internet upgrade. We are happy to review your request and get you the correct support. In order to do so we will be sending you a private message. Please respond at your earliest convenience, talk to you soon! 


Ariel, AT&T Community Specialist

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