Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Contributor

 • 

1 Message

Thu, Aug 15, 2019 1:49 PM

The worst customer service

A technician came to our house on Aug 9 to upgrade internet service. In the process, he disconnected our landline. We have been without service for over a week. I cannot seem to speak with ANYONE who is able to resolve this problem.

Responses

Brand User
ATTHelp

Community Support

 • 

128.1K Messages

a year ago

Hi there, @u2bb8qnm3t8.

 

We hate to hear that your landline was accidentally cut during your internet upgrade. We are happy to review your request and get you the correct support. In order to do so we will be sending you a private message. Please respond at your earliest convenience, talk to you soon! 

 

Ariel, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question