Cyber Week Deals: Get $800 off the Google Pixel 6 Pro with FREE Google Pixel A Series White Earbuds!
V

New Member

 • 

1 Message

Thu, Nov 12, 2020 4:34 AM

Saved Voicemails Erased

I recently switched from a landline to a VoIP line. My number didn’t change. 

My ATT digital voicemail, which I paid extra for each month, was TOTALLY ERASED on the changeover. 

No warning. No assistance. And most of all, no care on the part of ATT. 

It is a terrible thing to do and a terrible way to do business. 

ATTHelp

Community Support

 • 

176K Messages

1 y ago

We are here to answer any questions that you have about your voicemails, @Voicemail_Robbed.

 

We understand how important it is to have all your voicemails on your phone. The switch from landline to a Voip line caused your voicemails to be deleted, and unfortunately there is no way to recover them.

 

Let us know if you have any more questions or concerns.

 

Marc, AT&T Community Specialist

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.