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Thu, Nov 12, 2020 4:34 AM

Saved Voicemails Erased

I recently switched from a landline to a VoIP line. My number didn’t change. 

My ATT digital voicemail, which I paid extra for each month, was TOTALLY ERASED on the changeover. 

No warning. No assistance. And most of all, no care on the part of ATT. 

It is a terrible thing to do and a terrible way to do business. 


Community Support


176K Messages

1 y ago

We are here to answer any questions that you have about your voicemails, @Voicemail_Robbed.


We understand how important it is to have all your voicemails on your phone. The switch from landline to a Voip line caused your voicemails to be deleted, and unfortunately there is no way to recover them.


Let us know if you have any more questions or concerns.


Marc, AT&T Community Specialist

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