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Robinesky's profile



1 Message

Thursday, September 14th, 2017 2:53 AM

No Signal - No Known Way To Contact AT&T By Phone



I have two primary questions. Please, only respond if you're informed about these sort of things:

1. Our home is in Seattle, WA, and we were wondering, since AT&T is Texas-based, if whether or not the recent hurricanes there and in immediately surrounding areas are impacting our not getting a signal (NO SERVICE);


2.  When we attempt to use the "Contact Us" option, all we get are phone numbers. We'd really like to communicate with AT&T CSR about this online since we're not able to call. How do we connect with AT&T CSR direct online?


Please, only respond if you're positively informed about this. 



Community Support


232.8K Messages

7 years ago

Sorry to read of the trouble you are having with your services. We will be glad to help. To assist further, we need to gather more information. Click here to send us a private message, please include the account number and phone number listed on the account.

-BrandonP, AT&T Community Specialist

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