D

New Member

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3 Messages

Tue, Mar 2, 2021 3:07 AM

New AT&T wireless phone

I bought a new At&t wireless phone and plugged it into the phone jack. It doesn't work and I'm wondering if I have to buy a dsl connector in order for the phone to work. 

OttoPylot

ACE - Expert

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16.4K Messages

1 y ago

What do you mean it doesn't work? No dialtone, high pitched squeel ? If you have DSL then you do need to put a filter somewhere on the line to filter out the "internet noise". Do you have an old style POTS line with a phone number?

(edited)

New Member

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3 Messages

1 y ago

My new phones say "no line" on the phone screen, I've called my landline number from my cell phone and my landline phones don't ring. There is no dial tone, no connection. 

New Member

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3 Messages

1 y ago

I've never cancelled my landline since I had it activated a year and a half ago ps

spoom2

ACE - Master

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13.8K Messages

1 y ago

If this is a traditional landline test it from the NID.  If you're using digital service than the phone plugs into the phone port on the back of the modem. 

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