LionJill200's profile

1 Message

Sunday, November 5th, 2023 8:27 PM

How many times do I have to get disconnected from chat to get service?

I have been on chat for 2 hours trying to get a problem solved. I have been disconnected 5 times. Each time I then have to go through the entire spiel again, have to wait while they "check my internet"(which, as I had just stated to them was fine. They promise to call back if we are disconnected. Never get a call back. And I know if I try to chat again, they will just start the whole thing again. Does anyone know a magic word to actually get service?

ACE - Expert

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27.5K Messages

4 months ago

Are you wanting to start telephone (landline) service?  Or do you have an issue with your current landline service?

ACE - Expert

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34.4K Messages

4 months ago

Avoid Chat.  

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