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1 Message

Mon, Jul 15, 2013 4:20 PM

How do I retreive voice mail messages

How do I retrieve voice mail messages

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Official Solution

Anonymous

New Member

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25.7K Messages

7 years ago

Thru the phone dial *98.  See instructions below:

TaskDescriptionMethod
Set Up VoicemailInstructs you on how to set up voicemailDial *98 from your U-verse home phone and follow the prompts to set up your voicemail box. After creating your PIN, be sure to set up your 8-digit Authentication Code. This code will allow you to reset your PIN over the phone, if forgotten.
Access VoicemailRetrieve your voicemail messagesDial *98 from your U-verse home phone, or access your voicemail messages online, from the Voicemail Settings tab
Set Number of RingsSets the number of rings a caller hears before going to voicemailManage online, from the Voicemail Settings tab
Change Voicemail PIN (from your home phone)Change the personal identification number (PIN) you use to access your voicemail box by the phone. Your new PIN must be 6-10 digits long and should not be your phone or voicemail box number.Dial *98, press 4 to change PIN, then follow the voice prompts
Change Voicemail PIN (from any touchtone phone)Change the personal identification number (PIN) you use to access your voicemail box by the phone. Your new PIN must be 6-10 digits long and should not be your phone or voicemail box number.Dial your U-verse home phone number. At the greeting, press *, then enter your PIN and press 4 and follow the voice prompts to change your PIN.
If you've forgotten your PIN and enter it incorrectly, the system will prompt you for your Authentication Code. Once you've entered your Authentication Code, follow the voice prompts to reset your PIN and access your voicemail box.
Change Voicemail GreetingSets the greeting callers hear with they reach your voicemail boxManage online, from the Voicemail Settings tab
Integrate Wireless VoicemailIntegrates the voicemail accounts of up to two AT&T Wireless phone numbers with your existing U-verse Voice voicemail accountManage online, from the Voicemail Settings tab
Message Waiting Indicator on TVEnable or disable a small window to display on your TV screen for 10 seconds when a new voicemail is waiting, when subscribed to both U-verse TV and U-verse Voice serviceManage online, from the Voicemail Settings tab
Enable/Disable Voicemail ServiceControls call forwarding to your voicemail box. Turn on this feature to route all unanswered calls to voicemail. Turn off this feature when you do not wish to receive voicemail messages.Manage online, from the Voicemail Settings tab
Use Voicemail ViewerAT&T Voicemail Viewer allows you to review and manage your U-verse Voicemail messages on qualifying computers or mobile devices.2Refer to att.com/vmviewer for more information
SadathCS

Employee

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581 Messages

7 years ago

Hello russbeck, if the information beebeesa provided did not help you we would like to ensure there are no problems with the provisioning of your mailbox. I have sent you a private message to discuss your account information in case you were not able to retrieve your voice mail messages.Smiley Wink

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.