Hello - There is a low hanging AT&T communication line blocking access to my residential street for large vehicles. We have a moving truck scheduled to arrive 12/30 and they will not be able to enter my street. Request submitted to AT&T on 12/26 and am told it has been evaluated and will be raised but they are unable to provide a date. Does anyone know how to escalate this issue? Does anyone have a contact to the Construction and Engineering Department?
2 months ago
I hope you meant 1/30, you should have been given a case number, call and ask to speak to a supervisor to get it escalated.