Got Uverse, phones don't work, customer service is useless
Got Uverse. Installed ourselves bc we just wanted the upgraded speed (which isn't all that fast, frankly). Our cordless home phones now no longer work. They are older phones. We don't have nor want VOIP or any of that. It's not the jacks. We have an old-fashioned corded phone (bc when earthquakes happen and the power goes out for three days, we'd still like to have a phone - experience speaking) and it works in the jacks. Uverse has somehow conflicted with the cordless phones. We don't have anything going through our TV, etc. They are just BASIC cordless phones. That no longer work. AT&T customer service was useless. They acted like they'd never heard of the problem when a quick Google search shows that it's common. Any suggestions?? We are NOT techy people and I'm not paying ATT $55 for each 15 minutes to come out to my home. I'd rather cancel the Uverse and send it back. Not happy at this point.