New Member
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1 Message
ESim transfer
Hi, I've esim number on an Italian iphone, I'm trying to move the esim plan to a new iphone, but the esim transfer won't apply automatically. I'm also trying to call at the phone but it's impossible to talk with somebody. Please help.
R
spoom2
Expert
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19.3K Messages
3 years ago
This isn't a home phone issue, moving to the wireless forum.
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ATTHelp
Community Support
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231.3K Messages
3 years ago
Hi @robertorossi82,
Thank you for reaching out. We want to take a closer look into this for you.
To better assist with your eSIM transfer, we recommend you visit one of our AT&T store location nearest to you if you are in the United States. If you are abroad, please reach out to our international help desk +1.314.925.6925 (free from device) or chat online.
We hope this helps.
Doyin, AT&T Community Specialist.
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