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Xnurse's profile

New Member

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1 Message

Wednesday, August 3rd, 2022 7:59 PM

Change of address for VOIP landline

I set up a transfer of service over 3 weeks ago. I was told:

1. I may NOT be able to keep my old number.

2. If new number had to be assigned, the caller would be given the new number.

This IS NOT occurring!

The caller is told,”number has been diss connected, new number not available!

This is a violation  of the PROMISE that was given to me!

I have been a Customer for over fifty years.

This level of Customer Service is unacceptable!

Expert

 • 

19.5K Messages

2 years ago

You'll need to call customer service as this is a user forum and we have no control over what you were told. 

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