New Member
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AT&T fiber optics installation subcontractors
Southern Utility company installed fiber optic cabling in Jan-Feb, 2022, on my street--Atlanta, 30324, and damaged the sprinkler system in my front yard. I spoke with the field supervisor, Zach Shusterman (678-640-4554) to inform him of the damage. He told my husband that this type of damage was 'common' and he would contact the company's complaint department so we could file a claim for repair. I have tried several times to contact Zach again (text, calls), but now he is not responding. I have tried to find the company, but have been unsuccessful. I have also filed a complaint with the GA Public Service Commission.
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Official Solution
spoom2
Expert
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17.9K Messages
1 year ago
AT&T property damage claim these are handled by Sedgwick, you need good documentation.
Claims Management Services - 855-365-4976
Option 1 - Check on existing claim
Option 2 - Speak to AT&T CC for service related issues
Option 3 - Start a new property damage claim
Existing claims can also be checked via portal www.mysedgwick.com
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Former Employee
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31.3K Messages
1 year ago
that person is not an at&t employee or has left the company
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