R

New Member

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3 Messages

Fri, Nov 26, 2021 6:33 AM

What is the procedure for turning off landline voicemail?

How do I turn off landline voicemail?

Accepted Solution

Official Solution

spoom2

ACE - Master

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13.8K Messages

2 m ago

If you have digital service you can turn it off and on in your MyAtt account. If traditional landline you'll need to call.

ATTHelp

Community Support

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180.2K Messages

2 m ago

We are here to help with your voicemail, rbecker.

 

Thank you for the useful information, @spoom2.

 

As he stated, if you have digital phone you can manage your voicemail through the myATT app.

 

If you have traditional landline, you will need to call our support team at (800-288-2020).

 

Let us know if you have any other questions or concerns.

 

Marc, AT&T Community Specialist

New Member

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3 Messages

2 m ago

Re traditional landline voicemail on/off, ATT support tells me it can't be turned off temporarily, only permanently. If that's true, that renders it useless for me unless the number of rings before pickup can be increased, and of the 8 ATT support people I asked none of them knew how to do that.

JefferMC

ACE - Expert

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26.6K Messages

2 m ago

You might be able to use Call Forwarding No Answer / Call Forwarding Busy to redirect the call somewhere else to avoid it going to Voice Mail, if that would help.

ATTHelp

Community Support

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180.2K Messages

2 m ago

Hi, .

 

Here is more information on how to change the number of rings for your voicemail. The max number of rings you can have is 6.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

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