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McCalls

Tutor

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5 Messages

Wed, Aug 19, 2015 11:09 AM

voice mail box full but no messages

My voicemailbox on my Panasonic home phone shows voicemail full.

 

I have used my phone to access the Uverse mailbox, and it says I have no messages.

I went online and checked my Uverse voice mailbox, and it displays no messages.

 

How do I empty the "full" voicemail box?

Responses

Accepted Solution

Official Solution

Anonymous

New Member

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25.7K Messages

5 years ago

Sounds like your Panasonic phone answering machine is answering before U-voice voice mail.

 

Check and delete the messages on your answering machine.  Post up the model number of your phone and I can take a look at the user guide if you don't know how to do it.

aviewer

Expert

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10.1K Messages

5 years ago

As BeeBee says it sounds like it is on the phone - Mine says press erase two times while the phone is not in use.

 

Most people use either the U-verse box or the phone. You cannot use both because one answers before the other or is turned off.

 

Well, ther is a way to use both - set the phone to answer on less rings than u-verse & u-verse will answer only if you are talking on the phone.

 

If you want to use u-verse, you can program the phone to dial for messages on one button press & you can set u-verse to not require complex login from your home phone - Just barge in to the message list.

McCalls

Tutor

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5 Messages

5 years ago

BINGO! thanks --it was the phone answering machine. Never intentionally have turned it on, and it is in an under-used room, so it never occured to me that it could be on. Thank you!

McCalls

Tutor

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5 Messages

5 years ago

Imagine my surprise when I found the little red light was on. Thanks for solving the mystery.

Contributor

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2 Messages

5 years ago

When I receive a call messages can't be left because the recorder says mail box is full, but when I try to erase messages the recording says you have no messages.

Contributor

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2 Messages

5 years ago

I call my home phone and get the same message, then I call my cell phone and get the same on it to. No one can leave messages on either phone.

aviewer

Expert

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10.1K Messages

5 years ago

Sounds like they both need to be activated. Dial the access code from the phone (*98 is one) or call a tech.

Contributor

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2 Messages

4 years ago

I discovered that even thou the voicemail came to my phone, my mailbox in the cloud still had a copy of some of the messages.  I called my cell number from my cell, entered my password and press 1 to listen to my voicemails and save voicemails.  I then deleted them and now my phone no longer reports your mailbox is 100 full.

Contributor

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2 Messages

4 years ago

I discovered that even thou the voicemail came to my phone, my mailbox in the cloud still had a copy of some of the messages.  I called my cell number from my cell, entered my password and press 1 to listen to my voicemails and save voicemails.  I then deleted them and now my phone no longer reports your mailbox is 100 full.

Contributor

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1 Message

3 years ago

I have AT&T home phones with answering machine in handset says mailbox is full when friends call but the phone says no messages?


Brand User
ATTHelp

Community Support

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140.6K Messages

3 years ago

Hello SgrBear


If you have our digital telephone service, a likely scenario is that the U-verse Voice mailbox is picking up the calls prior to your own personal answering machine and storing it there. Please click on Access Voicemail which will provide you with information on checking the U-verse mailbox.


-Thor, AT&T Community Specialist

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Contributor

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2 Messages

2 years ago

I keep getting a message when my family calls that my voicemail is full.  How do I clear it?  I have a VTECH landline phone. Not a wireless

 

Contributor

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1 Message

2 years ago

model D3588    I had deleted all from the console main phone but when I call my landline number  then it tells me the voice box is full and can't leave any more message.

 

Help.

spoom2

ACE - Master

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9.1K Messages

2 years ago

Which of the posted fixes have you tried in this three and a half year old topic?  There's several suggestions. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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