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Contributor

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1 Message

Wed, Jul 6, 2016 6:02 PM

turning off call forwarding

How do I turn off my call forwarding from my house phone to my cell phone I can turn it on but not off

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aviewer

Expert

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10.1K Messages

4 years ago

@strudle - *73

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Tutor

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4 Messages

3 years ago

In order to turn OFF call FWD, you must enter *73#  from your home phone.  I don't think you can cancel CALL FWD from any other phone, including the phone to which you originally forwarded the call.

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spoom2

ACE - Master

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7.4K Messages

2 years ago

On the right side of this page are links to the features and codes for the different services.  Select what you have and turn off all call forwarding if you have a service that has more than one choice for forwarding.  One size doesn't fit all. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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Contributor

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1 Message

2 years ago

 I have dialed *73# and gotten a verbal message that says "Call forwarding variable is not active" - HOWEVER, calls still tend to go to my spouse's cell phone where it was set up.  This frustrates my children and friends immensly.  Is there someone at ATT that I can speak with?

Contributor

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1 Message

2 years ago

EddRic, did you ever get this solved? I’m in exactly the same boat. 

Contributor

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1 Message

2 years ago

We have a business phone with 4 lines and our back 3 lines are forwarded to a random number that WE NEVER forwarded them to.  I have had ATT technicians out of numerous occassions and they say that the problem is fixed but it is not.  It is frustrating when our patients call and get a random message that says the number is no longer in service.  I am constantly picking up the 3 lines and dialing 73# and it will randomly go on and off throughout the day.  WHY?  I need this fixed  I am tired of calling ATT and waiting for multiple hours only to be told the same thing and it is NEVER fixed.  I think ATT has crossed our wires somewhere. 

 

spoom2

ACE - Master

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7.4K Messages

2 years ago

A "This number is no longer in service" message has nothing to do with forwarding.   Are you talking two different problems?  I'd also start a new topic if I were you. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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3 Messages

a year ago

did you ever get this problem solved? I am having the same issues.

spoom2

ACE - Master

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7.4K Messages

a year ago

What have you tried and what service do you have? Might want to start you own topic with all the specifics. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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3 Messages

a year ago

How do you start a new topic?  We have AT & T voiceover IP for voice and internet.  I have literally tried everything...

spoom2

ACE - Master

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7.4K Messages

a year ago

To your right you'll see an ask button, or on the main page, top right is a button for ask question.  Clarify your AT&T VoIP, statement if you're talking U-verse state it as U-verse. If some other VoIP service explain what it is in greater detail.  Different services are done differently, they're not all the same. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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3 Messages

a year ago

I'm not exactly sure what other info is needed. I will include info that's on my bill.

AT & T IP flexible reach, business in a box, fiber broadband, ABN FBB Express..does this help?

spoom2

ACE - Master

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7.4K Messages

a year ago

Not for me.  Maybe someone else.  Time to call customer service in my opinion. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
spoom2

ACE - Master

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7.4K Messages

a year ago

Only thing I've found in searching "AT&T flexible reach" is a business plan that uses SIP trunking (true VoIP) found  here. If this is what you're referring to it has nothing to do with home phone service.  If your phone plugs into an Ethernet port on a switch, modem or router that is what you have.  If you're using a standard telephone with a standard phone base cord than it is not. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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