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burnslonnie1's profile

New Member

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2 Messages

Fri, Sep 23, 2022 4:00 PM

Spectrum Landlines can't call in to my new ATT digital home phone

I recently subscribed to ATT digital phone as my new landline. I previously had Spectrum. My new phone calls all phone numbers but it is not receiving numbers from Spectrum home phones. I receive calls from business and cell phones just not from 2 spectrum landlines (that I am aware of). I was receiving calls from these landlines prior to signing up for ATT digital home phone. Nothing appears blocked on my side or theirs. Any ideas? Thanks

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Official Solution

spoom2

ACE - Master

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16.9K Messages

2 months ago

Sounds like spectrum has a routing problem to AT&T digital services. Whoever is trying to call you from spectrum needs to report than they can't call AT&T area code-exchange-last 4 digits. This can be proven by them trying to call you but changing one of the last two digits, they will have the same problem, it's not specific to your phone number. 

New Member

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2 Messages

2 months ago

Thanks much. Will have them call Spectrum. 

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