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DoneSkiing's profile

Contributor

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2 Messages

Sun, Aug 17, 2014 10:51 PM

Phones Ring Back and Drop Calls

Does anyone use a cordless home phone anymore?  My digital switch (5 years) has caused me dropped calls, dead line, call waiting failure, and ring back when I hang up.  Very annoyng (three sets, 2 ATT $180).  Can you fix ringback; why does it happen?  It shows my number calling.  I already spent a long time with tech support on this.  

Community Support

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6.7K Messages

8 years ago

 

Hi DoneSkiing,

 

I'm sorry you are having issues with your phones ringing with nobody on the line after you hang up. It is possible the phone is flashing instead of hanging up. This would cause your line to remain active as if you opened up another line. This could also be caused by some defective inside wiring on your telephone circuit. I recommend holding the button to hang up the phone a bit longer and ensure calls are ended by looking at the display timer if available on your set. I can help you troubleshoot this, please send me your account information to ATTU-verseCare to assist you further.

 

 

SadathCS

ATTU-verseCare

New Member

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1 Message

1 year ago

I’m having the same issue, if I’m on the phone and someone picks up the extension the phone hangs up, and after I hang up it calls me back?

ATTHelp

Community Support

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203.5K Messages

1 year ago

Hi, Bradcoco!  We understand that you are having a problem your cordless home phone. We would love to help you. 

 

You have posted on a thread from 2014 and it will be closed soon. So we do not lose your questions and your replies, can you please make a new thread with details about your problem and we can look into it with you. 

 

Thank you for using the AT&T Community Forums.

 

Matthew, AT&T Community Specialist

 

 

spoom2

ACE - Master

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16.9K Messages

1 year ago

When you make your own topic tell us the make and model of phone and what type service you're using it on, digital of traditional landline, your current post doesn't have enough information. 

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