C

New Member

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1 Message

Wednesday, July 22nd, 2020 1:21 PM

Phone will ring & show caller ID but when I answer they can hear me but I can't hear them & when I try to make a call there is no dial tone

Phone will ring & show caller ID but when I answer they can hear me but I can't hear them & when I try to make a call there is no dial tone..Basically I can't hear anything but they can hear me..I've checked the volume setting & they are good on BOTH my landlines

Expert

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19.2K Messages

4 years ago

If this is a traditional landline test from the NID and if bad there report it to the phone company.  If you have digital service try resetting your modem.

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