Skip to main content
AT&T Community Forums

Employee

 • 

2 Messages

Sat, Jun 16, 2018 1:46 AM

Closed

Nomorobo block

I have UVerse nomorobo feature and my daughter was using a widget app to speed dial me. Nono has apparently identified her number as a Robo dialed and now blocks her even if she dials direct. How can I unblock her?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

140.8K Messages

2 years ago

Hi @bw3812,


Thank you for brinigng this to our attention! Let's make sure we work together to get to the bottom of this matter. 


We invite you to check out this awesome support article. Once here, you will be directed to a page which will allow you to report the number which was accidentally blocked. 


I hope you find this information helpful. Have a great rest of your day!


Vanessa, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Employee

 • 

2 Messages

2 years ago

Thanks - I was able to set up a login to NOMORobo and was able to whitelist my daughters number. I have not received a reply from them, but she was able to call last night without being sent to voicemail.

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Community Support

 • 

140.8K Messages

2 years ago

Hello @bw3812,


Thank you for providing an update on this matter. We certainly understsand how important your concerns are. It is great to hear your daughters line was able to make a call through. If you are unable to hear back from the support service, please feel free to reach back out and we can definitely take a closer look into this on our end.


I hope you have an amazing rest of your day!


Vanessa, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ATTDmitriyCM

Community Manager

 • 

9.5K Messages

2 years ago

I would like to thank everyone for taking the time to post your comments and opinions related to this subject, and a great solution!

 

This topic is now closed. To discuss a new topic, please use the "Ask A Question" button above.

 

Thank you,

Dmitriy

Rethink Possible


Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question