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AlanF_1

Scholar

 • 

189 Messages

Fri, Mar 16, 2012 3:44 PM

No dial tone

Hi,

 

My phone had no dial tone this morning which I discovered when my alarm trouble signal was beeping at me, I had full internet and TV, when I dialed my number from my cell phone it went straight to voicemail.

 

Before I left for work I restarted the RG and the phone got dial tone. I got the alarm trouble sound the other day and didn't research it but I assume whatever the cuase is its the same.

 

I was downloading a tool from the website but it required a reboto and I needed to go to work

What steps should I take next?

 

Thanks

A-

Responses

Accepted Solution

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AlanF_1

Scholar

 • 

189 Messages

9 years ago


@ATTAlexCM wrote:

Welcome A- and thank you for posting.  I'm sorry to hear about the trouble.  If you've already restarted the Gateway and the trouble continues, please send me a Private Message.  We'll get you in touch with the group that can look into it.

 

Regards,

Alex


Rebooting the RG seems to have fixed it, I had dial tone when I went home for lunch

Thanks

A-

texasguy37

Expert

 • 

14.5K Messages

9 years ago

There has been a nationwide outage with U-verse voice this morning.  My service has been restored.  I don't know if everyone's service has been restored.

ATTAlexCM

Community Manager

 • 

1.8K Messages

9 years ago

Welcome A- and thank you for posting.  I'm sorry to hear about the trouble.  If you've already restarted the Gateway and the trouble continues, please send me a Private Message.  We'll get you in touch with the group that can look into it.

 

Regards,

Alex

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jfw

Professor

 • 

1.9K Messages

9 years ago


@texasguy37 wrote:

There has been a nationwide outage with U-verse voice this morning.  My service has been restored.  I don't know if everyone's service has been restored.


Noticed that too, when I got up this morning the Phone1 light on the RG was out and no dial tone, rebooted the RG and everything seems back to normal.

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