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Fri, Dec 28, 2018 7:48 PM

Land line screening of calls?

Hello- 

My elderly mother(91) is a long time customer with a land line in her home.  She receives several solicitations or scam calls per week.  While she is savvy  enough not to fall for these scams, they are still upsetting.  I recently dealt with a client that had a message that came on before putting the call thru saying" This number does not accept solicitation calls.  Please remove this number from your list if this call is a solicitation.  If not, please hold while your call is put thru".

 

Do you have such a service?  This would greatly reduce her anxiety over these calls as she often copes by turning off her answering machine, which is not a good option

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ATTHelp

Community Support

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127K Messages

2 years ago

Hello @vinoaeh

We understand you're having an issue with unwanted calls.

Check out this article here that can help with unwanted calls from scammers.

Let us know if that helps.

Charles, AT&T Community Specialist

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