Contributor
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3 Messages
I have a dial tone but I cannot call anyone. When I dial a number, the dial tone does not cease.
I have a dial tone but I cannot call anyone. When I dial a number, the dial tone does not cease. I had this same problem last night.
I went to AT&T's website to troubleshoot the problem. While there, I automatically restarted the U-verse Gateway device several times but to no avail. I made one more try at troubleshooting the problem today but I'm still having the same problem. Please help me resolve this issue.
Anonymous
New Member
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25.7K Messages
11 years ago
Hey I'm going to tell you that that manual was buried deep in the search engines. I tried all kind of combinations until I finally got to the GE site via a link. You can't go right to the GE site and search......it won't come up. It must be some sort of archived document and the old link worked.
I found the document you posted about which read to use the * key to switch but it had no other info that was useful.
It took me about an hour to find it!!
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Denn25
Contributor
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2 Messages
8 years ago
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aviewer
Expert
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10.1K Messages
8 years ago
@Denn25 - Your telephone produces dial pulses that are not recognized by u-verse voice. YO need a phone that uses touch tone. Go for panasonic wireless system & get a plethora of features.
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Denn25
Contributor
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2 Messages
8 years ago
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ruebellevue
Contributor
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1 Message
8 years ago
I have this same problem: dial tone but cannot call out.
I tried the suggested dial tone setting changes repeatedly to no avail.
My phone is a V-Tech. I even purchcased a new phone thinking the device was the problem.
Please help!
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Fgparker
Contributor
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1 Message
7 years ago
I have an ancient Bell Atlantic wall phone that also would have a dial tone but could not dial for a number of years. The phone has no tone mode nor menus etc. A newer phone worked on that wall outlet. I found a solution on the web which suggested reversing the polarity of the wiring. Sure enough that worked.
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spoom2
Expert
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19.2K Messages
7 years ago
Do you hear the tones when dialing? Since you've changed phones try resetting your modem if you're using u verse.
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BaoBab
Contributor
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1 Message
7 years ago
ON THE VTECH CS6649 ... you have to
1 - Menu Select
2 - prss up/down arrows till you get to SETTINGS (6x on down arrow)
3 - Then press MENU SELECT AGAIN to choose SETTINGS
4 - then up/down arrows again till you to DIAL MODE
5 - then press MENU SLECT ANOTHER TIME to select DIAL MODE
6 - then up/down arrows again to choose whether PULSE or DIAL TONE
7 - then just Wait !!! and you'll hear a sound like R2-D2 from Star Wars and you'll know your selection is taken
By the way ... I HAD to select PULSE in order to get the ever-present dial tone to go away AND to be able to actually make & receive calls ! REALLY DO NOT CARE FOR THIS PHONE
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skrypon
Teacher
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18 Messages
7 years ago
thanx a lot !!
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jchernus
Contributor
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1 Message
7 years ago
My home is wired with the reverse polarity, but no matter what I do (I've tried swapping the red and green wires) I have the same problem. Dial tone is present, I can hear myself dial numbers, but the dial tons never goes away. Halp!
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