N

New Member

 • 

2 Messages

Thursday, June 10th, 2021 12:32 PM

How to use star services on landline phone while using the router as the source.

When I try to use the star features on my phone it continously says I am not authorized to use the service ....please contact service provider. But when I try that no one can help.

ACE - Expert

 • 

24.1K Messages

2 years ago

Your phone line connects directly into your AT&T gateway?

New Member

 • 

2 Messages

2 years ago

Yes... It's connected to the Att router. I use a cordless phone  that is connected to the wall. If the modem is disrupted then I can not use my phone. 

spoom2

ACE - Master

 • 

17.5K Messages

2 years ago

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.