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stern316's profile

2 Messages

Wednesday, January 24th, 2024 10:18 PM

How to copy advanced text messages from galaxy cellphone to readable text/pdf format on a pc.

I purchased "droid transfer" only discover that it is not able to include my own texts in the message chain, only the received texts and images. It is meaningless to have only one side of the conversation.  I need the full text record.

This has to be available for legal documenting.

I am not trying to back up or transfer to another phone - I need to eventually have paper documents of the messages.

Please assist.

Community Support

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231.5K Messages

3 months ago

Hey there! Thank you for reaching out to us, let's get you the information you need.

 

The best, most reliable way to get this done, would be to use⁠ AT&T Backup and Sync. You can create a backup of recent transcripts, and then go ahead and share these between devices. 

 

Hope this information helps, and do let us know if you have any other concerns or questions for us in the future.

 

Thank you for visiting AT&T Community Forums!

MikeN, AT&T Community Specialist.

2 Messages

3 months ago

Thanks for your suggestion, but I shouldn't need to purchase yet another service for the basic functionality of the product.  If this is the only way to keep reasonable business and personal records, AT&T is running a scam.

Community Support

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231.5K Messages

3 months ago

Hey @stern316

 

We are glad that we could suggest you and AT&T messages backup and sync is free of cost along with AT&T service. 

 

The first time you use the Messaging app on your smartphone, you’ll be given an opportunity to opt in to use the service. You can also opt in at any time from the Messaging app by going to Settings > AT&T Messages Backup & Sync. Once the service is running, you don’t need to do anything else. Your messages will be backed up in the AT&T cloud and will remain in sync with your smartphone.

 

Hope this helps! Feel free to contact us if you have any further questions. 

 

Thank you for visiting AT&T Community Forums!
Gary, AT&T Community Specialist.

 

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