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Community Support

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2.5K Messages

Wed, Nov 15, 2017 7:44 PM

Digital Phone Call Protect

Digital Phone Call Protect.jpg

Unwanted calls are annoying, especially when you are trying to have a nice, quiet evening at home. With AT&T Digital Home Phone Call Protect, you are able to eliminate some of these unwanted calls. Digital Home Phone Call Protect gets rid of unwanted calls in the following ways:

 

Automatic Fraud Blocking - Automatically detects and blocks call from likely fraudsters. If there are calls that you wish to come through or wish to block, you will be able to edit this further in your Call Logs.
Suspected Spam Warning - Suspected Spam calls are legal and cannot be blocked by AT&T. Instead, when a Spam call is received, a warning will be displayed showing "Suspected Spam" instead of the caller name. Spam call messages include:

  • Suspected Spam
  • Survey
  • Charity
  • Telemarketer
  • Debt Collector
  • Political
  • Non-profit

Call Block - block with *61 or online

 

Opt in to Digital Phone Call Protect

  1. Sign into digital home phone on your myAT&T account.
  2. Select My Digital Home Phone
  3. Under My Voicemail and Phone Features, select Phone Features
  4. Under Call Filtering, select Call Protect
  5. Read accept the terms of service and privacy policy
  6. Select Turn on Call protect 

Note: To deactivate Call Protect, select Turn off Call Protect. If you deactivate, your Call Log will be deleted.

 

David, AT&T Community Specialist

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For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Official Solution

Community Support

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2.5K Messages

4 y ago

Learn more at www.att.com/phonecallprotect.

 

Looking for Mobile Call Protect. Learn more about it here

 

David, AT&T Community Specialist

Contributor

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2 Messages

3 y ago

I called 15 days ago and all this crap doesn’t work. 2 hours and 45 minutes of me telling you that’s the problem is on your end do you finally tell me thru a supervisor your doing maintenance on the website a tech support couldn’t figure it out using all that time to blame me or the crappy equipment.

im handicapped and can’t trouble shoot and have been harassed and yelled at that I’m difficult my hands also don’t work and I’m tired of being harassed because of my disability 

Tutor

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13 Messages

3 y ago

Wow...I thought I was going to find a solution.

The reference:

 

Learn more at www.att.com/phonecallprotect.

 

is a waste of effort.  It is NOT a solution.

 

bstan49901 is looking for a SOLUTION.

davygrvy

Tutor

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34 Messages

2 y ago

"Suspected Spam calls are legal and cannot be blocked by AT&T"

 

Can we opt-in even more to allow you to block these, too?

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