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New Member

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2 Messages

Mon, Jun 8, 2020 1:57 PM

DECT 6.0 cordless telephone/answering system call goes straight to voicemail

All incoming calls on my Model # CL83213 go straight to voicemail with no rings.

Responses

spoom2

ACE - Master

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8K Messages

2 months ago

If you've set the ringing they are probably going to a phone company voice mail. You don't say if they worked previous to getting or if they every worked with your cordless system.

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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2 Messages

@spoom2  The phone has always had 5 rings; then, if not answered, went to voicemail. It stopped suddenly - not ringing and going straight to voicemail.

spoom2

ACE - Master

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8K Messages

Unplug the phone and see if it still does it to eliminate phone company voicemail. You could check your answering machine to see if it's still set to 5 rings and if so and you prove it to your device it could have gone bad. You can't prove it unit you do as suggested in the first sentence.

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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