Create 2nd voicemail box for 2nd digital phone number
We have 2 numbers on our digital voice uverse account. Both have shared the same voicemail primary user account. I need to have each number to have its own voicemail box. I have already created a sub-account, as I understand a sub-account can have their own voicemail box. The options listed here do not match up with what choices I have: https://www.att.com/support/article/u-verse-voice/KM1067815/
I found the next step after voicemail box creation where I'm directed to User Permissions Setup Wizard, but I get the message: You need to set up your voice mail for sub-accounts before you can set up the user permissions for these users.
So I can't figure out how to create the voicemail box.