twright97's profile

2 Messages

Monday, November 6th, 2023 8:47 AM

Cannot find allow list on BL102-5

Can AT&T Customer Service possibly be right in telling me there is no allow list on the BL102-5?  That list and ways to add callers to it are referred to in a number of different places in the BL102 manuals, and it is even mentioned as a feature of the phone in the Amazon listing for the phone.  If I knew that the phone did noot have an allowed callers list, I would not have bought it.

My question is whether or not the BL102-5 has an allow list and, if it does, how do I find it?

Accepted Solution

Expert

 • 

19K Messages

4 months ago

Page 55 of the Manual for BL102-XX tells you how to access the allow list. EDIT: to add smart call blocker is just SCB on the handset. EDIT: To note there is a letter after the serial number to get the correct manual for the BL102x, there's more than one. 

(edited)

Accepted Solution

Expert

 • 

19K Messages

4 months ago

OK, I have a BL102x and I can't find the allow list either. Finding quite a few things that don't follow the manual directions. Here's the deal after the serial number there is a letter, in my case a B which gives a different manual found here page 63 addresses allowed calls, there is NO allow list per se. Hope this helps, see what letter you have after the S/N, if it's B than the manual in this post will be correct.  

(edited)

2 Messages

4 months ago

My serial number does have a B at the end, and the description of saving allowable calls in the manual to which you referred me does correspond to what I have seen on my phone.  Question answered.  Thank you!

Community Support

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229.6K Messages

4 months ago

Hello @twright97, thank you for contacting AT&T.

As the ACE(spoom2) correctly mentioned,"Page 55 of the Manual for BL102-XX tells you how to access the allow list. EDIT: to add smart call blocker is just SCB on the handset. EDIT: To note there is a letter after the serial number to get the correct manual for the BL102x, there's more than one. 
OK, I have a BL102x and I can't find the allow list either. Finding quite a few things that don't follow the manual directions. Here's the deal after the serial number there is a letter, in my case a B which gives a different manual found here page 63 addresses allowed calls, there is NO allow list per se. Hope this helps, see what letter you have after the S/N, if it's B than the manual in this post will be correct".

We're glad that you have found the correct resolution and also reach back to us if you have additional questions!

Thank you for contacting AT&T Community & Forums,

MatG, AT&T Community Specialist

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