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lionofct
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Teacher

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3 Messages

Sat, Apr 23, 2011 4:33 PM

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Caller ID shows "Unavailable 1"

Recently. I've been getting calls that register on the caller ID as "Unavailable", and the phone number shown is just "1". Is there a way to block these calls?

Anonymous

New Member

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25.7K Messages

Il y a 8 y

Check this thread: http://forums.att.com/t5/Features-and-How-To/Blocking-Robo-Calls/td-p/3890995#.UvvKUzeYa9I  I'm not saying it's a cure all, but it might stop most.

starczar

Tutor

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6 Messages

Il y a 8 y

Latest scam is to say they are from HHS...we had 5 calls in 15 minutes!

 

Where's the NSA when you need them?!

Anonymous

New Member

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25.7K Messages

Il y a 8 y


@BeeBeeSA wrote:

Check this thread: http://forums.att.com/t5/Features-and-How-To/Blocking-Robo-Calls/td-p/3890995#.UvvKUzeYa9I  I'm not saying it's a cure all, but it might stop most.


Confirmed it does not stop "Unavailable 1" as I got a call yesterday.  I am going to report the number to the norobocall website and see if they can help.

starczar

Tutor

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6 Messages

Il y a 8 y

Might have found a solution: I unblocked 1 on my Panasonic phone and waited for the next call (had 9 yesterday afternoon).  When he called, as expected, I answered "Police Deptarment, what's your emergency?"  He sounded startled and mumbled something about a wrong number.  So far, no more calls...we'll see.

 

If I can keep a straight face, I might try the "I'm officer so-and-so investigating a murder at this residence and I need to know who you are and why you are calling..." gambit  ...  should be fun.

ellenjeep

Teacher

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18 Messages

Il y a 8 y


@jfw wrote:

If you have Uverse Voice, you can do the following.

 

Anonymous Call Blocking provides the message, "The number you dialed will not accept your call", to those callers who have their Caller ID information marked as private, restricted, anonymous, unavailable, or blocked. This feature is included with your service at no extra charge.

 

Your phone does not ring and the caller is unable to leave a voice mail message. You can access Anonymous Call Blocking using your online account manager or using your phone. Just press *77# on your phone to activate Anonymous Call Blocking and *87# to turn off.

 

Note: Unsolicited toll free calls can be stopped by registering them with the National Do Not Call Register. This can be done be done online by going to the National Do Not Call Registry at https://www.donotcall.gov/.  It can take up to 31 days for the number to be removed from all calling lists and an entry must be made for each telephone number that you wish to stop.


Not useful. All my family has caller ID blocked. And, this is NOT blocked - the ID is literally "Private" or "Unavailable". We can't use the UVoice blocking becasue there are not 7 or 10 numbers. I'm on the do not call registry. They are not helping. HELP
ellenjeep

Teacher

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18 Messages

Il y a 8 y

Good point. Can we do a "-1 Kudo"? Really: I don't answer the phone - but just telling me to live with it is not a valid customer service response.

Contributor

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1 Message

Il y a 8 y

I'm getting tired of these calls too.

 

When we lived in Virginia, our only phone service option was Verizon, and they had a feature called "Do Not Disturb", which allowed you to have 10 preset numbers that would automatically ring through, but you could give a 4-digit code to anyone else and those would ring through also.  To anyone who didn't have the code, a recorded message would tell them we weren't taking calls.  

 

I sure wish AT&T would come out with something like this.  It stopped ALL phone solicitations, wrong numbers, etc.  I'd gladly pay $4.99 a month to have it again.

 

Contributor

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1 Message

Il y a 8 y

I have a Panasonic wireless home phone system and it provides for 30 numbers to block. It takes the singled digit as allowed to block. Same thing happened to me after I got U-Verse a few weeks ago but I was able to then add it to my Panasonic phone's block list. Work's like a charm.

moffettl

Teacher

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39 Messages

Il y a 8 y

Privacy manager was the perfect solution on my original ATT phone line. I don't understand why they cannot implement it with U-Verse. I was told because it was VOIP and there was no switch to route it through. I don't know enough about telephones to know if that's really true.
jl.cassidy

Tutor

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5 Messages

Il y a 8 y

I have the same problem.  They've now started bombing my cell phone too.  The problem is that there is no one on the other end.  I think it's some kind of automated system.

jl.cassidy

Tutor

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5 Messages

Il y a 8 y

I agree...there is no one at the other end, either.  So, we can't block "1" and it will ring continously if we don't pick it up and hang up immediately.  This is very troubling because someone is getting away with some sort of monitoring system and we have no control over this or how/why this is being done.

jl.cassidy

Tutor

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5 Messages

Il y a 8 y

I shouldn't think this is funny because it's really not, but I had to laugh a bit when you said it's probably political.  It sure seems as if this is some sort of monitoring device that ticks up a number if they successfully reach someone at home...or not?

jl.cassidy

Tutor

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5 Messages

Il y a 8 y

Thank you for that link.

jl.cassidy

Tutor

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5 Messages

Il y a 8 y

Well....you can try ignoring it; use the "extinction theory", but remember that it's not for the faint at heart.  Also, Unavailable 1 is very practiced on those who have short frustration tolerances and will continue until you pick up and hang up, then eventually after 2 or 3 more tries, "they" will stop. 

BRD65

Tutor

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5 Messages

Il y a 8 y

I had an extended text live chat with a Uverse customer service rep about this problem, and after going up a rung or two in the service levels, I got a rep to write a tech support ticket about blocking "Unavailable 1" from ringing my phone.  About an hour later I received a voice mail on my home phone from an AT&T tech who said he had added "1" to my blacklist of phone numbers to block.  It worked!  I have checked my call log a couple of times a day since then.  The first day, "1" was blocked six times.  Three times each the second and third day.  I am so happy!  So it can be done -- just not by the user -- you have to call or do web chat and be persistent, and they will fix it for you.  Every user should do this.

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